Digital transformation works when employees are supported. We can help by providing digital skills training, technology adoption strategies and Change Management expertise for you and your employees that will bring clear business benefits and increase the ROI of your technology investment.
Talk to us about your business and we will help you to transform.
Microsoft training, adoption and Change Management solutions for IT Managers / IT Directors / CTOs / CIOs
Frustrated IT professionals tell us of the struggle they face getting staff to use the technology they have recently deployed. It’s a sad truth that the return on investment of products that aren’t used is zero. We can help!
Our customers are hearing about the benefits of Microsoft Teams and its unprecedented growth. The trouble is that they have no plan to introduce it or unlock its potential. We love helping our customers to deploy Teams correctly and use it to its full capability. If you’re not sure where to start, start with TRC.
Our customers often come to us frustrated when well-planned Tech Rollouts are let down by human elements that feel outside their control. We can support change planning to ensure that the human element is planned together with the technology.
We offer the following solutions:
Examples components include Peer Champion Training and Coaching, Executive Fireside Coaching, Onsite Training, Online Training, Webinar Sessions/Briefings, Service Desk Training and Technical Training & Technical Consultancy. Combining our training solutions into an overall Adoption Plan to show you how to maximise the use of your Microsoft technologies.
Our Online Learning Portal delivers an extremely cost-effective learning solution. Our bitesize video content takes you through hundreds of lessons all certified by the MVP Community. Our Online Portal can be used to make training plans that can work as a standalone or as a compliment to our training solutions.
Microsoft Change Management
Provide expertise on how to take your people on the ‘journey’ utilising the Microsoft recommended PROSCI Change Management methodology.
Change Management Programmes
These are a multi-month programme engagements during which TRC will support the organisation with PROSCI Change Management principles that will support their plans, designing the Change Management plan and providing ongoing coaching and support to implement that plan together
Microsoft technical training & consultancy solutions for IT Managers / IT Directors / CTOs / CIOs
With so much “new” Microsoft technology available, it’s hard to understand where the greatest value adds can come from. Power BI? Teams? Flow? Azure? We regularly conduct technology showcases to help IT teams understand the best solutions to meet their needs.
Our technicians regularly provide on site advice on how best to deploy Microsoft technologies to prevent problems in the future. For example, starting out right with Teams (Governance/retention policies etc) is crucial as it can quickly take on a life of its own and create carnage for IT departments and end users!
Our experienced Microsoft Certified Trainers have supported thousands of technicians to grow their skills in advance of supporting new technologies on the service desk.
Whether its an official certification to recognize your teams’ skills or an overview to help hit the ground running, we can support you
We offer the following solutions: